Privacy Policy

Last Updated: July 2026

Welcome to PhilixMate ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how PhilixMate collects, uses, stores, and protects your information when you use our website and services.

1. Information We Collect

When you use PhilixMate, we may collect:

• Name (if provided)
• Email address
• Age
• Gender (if provided)
• City and preferred movie location
• Movie preferences
• Cinema and showtime selections
• Profile information you choose to provide
• Messages exchanged within PhilixMate
• Device and browser information
• IP address and usage analytics

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Verify your email address
• Help you find movie companions
• Match users based on movie, cinema, city, showtime, and preferences
• Improve user experience
• Prevent spam, abuse, and fraudulent activity
• Respond to customer support requests
• Improve PhilixMate through analytics and feedback

3. Chat & User Interaction

PhilixMate provides chat functionality between matched users. Users are responsible for their own conversations and behaviour while using the platform. Harassment, abusive behaviour, spam, impersonation, or misuse of the platform may result in account suspension or removal.

4. Account Security

We take reasonable steps to protect your personal information. However, no online platform can guarantee 100% security. Users are encouraged to keep their login credentials confidential.

5. Email Communication

We may send emails for account verification (OTP), password resets, important security notifications, or service-related updates. We do not send unnecessary promotional emails without your permission.

6. Data Sharing

PhilixMate does not sell your personal information. We may share limited information only when required by law, to protect our users, or with trusted service providers required to operate PhilixMate.

7. Cookies & Analytics

PhilixMate may use cookies and similar technologies to keep you logged in, improve performance, analyze website usage, and enhance user experience. You can manage cookies through your browser settings.

8. Your Rights

You may request to access your information, correct inaccurate information, delete your account, or request deletion of your personal data. Please contact us using the email provided below.

9. Children's Privacy

PhilixMate is intended for users who meet the minimum age requirements applicable in their region. If we become aware that personal information has been collected from someone who does not meet those requirements without appropriate permission, we will take reasonable steps to remove that information.

10. Platform Usage

PhilixMate is designed to help users connect with others attending the same movie. Users should always exercise good judgment and prioritize their personal safety when interacting with others. PhilixMate is not responsible for personal arrangements made outside the platform.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@philixmate.in
Website: www.philixmate.in